Terms of service
These terms of service apply to everyone in India who uses SIR Mitra's free tools or paid help. SIR Mitra is a private assistance service, not a government body: we help prepare applications, the authority concerned makes every decision, and government fees are separate from our fee.
1. About the service
SIR Mitra is a brand operated by Bijnori AI Technology, a sole proprietorship of Pramod Kumar (Udyam-registered). These terms are an agreement between you and Bijnori AI Technology. SIR Mitra provides free informational tools and paid assistance with government and financial paperwork. We are not a government body and are not affiliated with the Election Commission of India, the Income Tax Department, the Ministry of External Affairs, UIDAI, SEBI, Zerodha or any other organisation named on this site.
2. What we do and don't do
We help you understand requirements, check your documents, and prepare and track applications that you submit. We do not issue any document, cannot influence any decision, and do not guarantee any outcome. Decisions are made solely by the authority concerned.
3. Your responsibilities
You must provide true, complete information and genuine documents, and you are responsible for the declarations you sign. We will refuse or stop work if we believe information is false or a request is unlawful.
4. Fees
Our service fee is shown on the website and confirmed before payment. Government and third-party fees are separate and paid by you directly to the authority or provider.
5. One booking, fixed details
One booking covers one person and the details given before payment (for example the EPIC number, or the name, father's or husband's name, age and district). We check or work on only those details. Details cannot be changed after payment: different or changed details need a new booking and a new fee.
6. Free tools
The status guide, mismatch checker and document checklist are for information only. Scanning results may contain errors; always compare with your original documents.
7. Demat referrals
Demat accounts are opened by Zerodha, a SEBI-registered stockbroker, under its own terms. We may receive a referral reward. We do not provide investment advice, research or tips.
8. Liability
Our total liability for any claim relating to a service is limited to the service fee you paid for it. We are not liable for delays or decisions by authorities or third parties.
9. Governing law
These terms are governed by the laws of India. Courts at Bijnor, Uttar Pradesh have jurisdiction.